1. Information We Collect

• Personal Identification Information: When you register an account, place an order, or join as a seller/affiliate, we may collect your name, email address, phone number, physical delivery address, and account passwords.
  
  
• Transaction and Financial Data: Details about your orders, cart history, wallet balances, bidding history on products, and payment transaction details (processed securely via third-party payment gateways).
  
  
• User-Generated Content: Information you upload, such as product listings in our classifieds section, seller profile details, and product reviews.
  
  
• Technical and Usage Data: IP addresses, browser types, device information, operating systems, and your navigation behavior on our site.
  
  

2. How We Collect Your Data

• Directly from You: When you create a profile, update your account, place a bid, load your wallet, check out, or communicate with our customer service.
  
  
• Automatically via Cookies: As indicated on our website, we use cookies and tracking technologies to enhance user experience, remember your login details, and track items in your cart.
  
  
• From Third Parties: We may receive information from our delivery partners or payment processors to confirm the status of your orders and transactions.
  
  

3. How We Use Your Information

• Fulfillment & Delivery: To process your orders (vegetables, spices, dry fruits, etc.) and ensure accurate delivery to your address.
  
  
• Platform Functionality: To manage the "Seller Zone," administer the bidding system, maintain user wallets, and host classified product listings.
  
  
• Communication: To send you order confirmations, delivery updates, OTPs for login, password reset links, and promotional materials (such as MTME promos and flash sale alerts).
  
  
• Improvement & Analytics: To understand how users interact with our website, troubleshoot technical issues, and improve our product offerings and user interface.
  
  
• Security & Fraud Prevention: To verify user identities, protect against unauthorized access, and ensure a secure bidding and transaction environment.
  
  

4. Sharing Your Information

• With Sellers and Vendors: If you purchase an item from a specific seller on our platform, we share your delivery details with them to fulfill the order.
  
  
• Service Providers: We share necessary data with trusted third parties, including payment gateways, logistics/courier partners, and hosting providers.
  
  
• Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, and safety of TSRS India Pvt Ltd and our users.
  
  

5. Data Security

6. Your Rights and Account Deletion

• Profile Access: You can log in to your account at any time to update your personal details, track orders, and manage your wishlist.
  
  
• Account Deletion: You have the right to delete your account entirely from our system.
  
  
  • Note on Deletion: As warned on our platform, deleting your account is irreversible. Once deleted, any classified products you have listed will be removed from the system, and your wallet balance will be permanently lost.
    
    
• Marketing Opt-Out: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails.
  
  

7. Cookie Policy

8. Changes to this Privacy Policy

9. Contact Us

• Address: 28/3 Omdaraja Lane, Kolkata, West Bengal - 700015, India
  
  
• Phone: +91 6289786785
  
  
• Email: scoms@outlook.com